HR Administrators
NTCA provides a wide range of resources and services to help you administer the benefit plans offered by your company. Educational information is provided to support your efforts to show the importance of the plans to your employees, board members and retirees.
News & Announcements
NTCA Benefits Administration Processes Affected by Third-Party Cybersecurity Incident
In late February 2024, Change Healthcare (CHC), a third-party vendor that helps administer Group Health Program benefits, experienced a ransomware attack that disabled access to its IT systems, causing a system-wide outage. We have not been notified that any NTCA member data, networks or systems are at risk; however, several of NTCA's processes for administering benefits have been affected. As a result, participants and providers may notice delays in receiving payments, reimbursements or communications related to medical, dental and disability claims. Please visit our Incident Response Resources page for the latest information about this third-party cyber event.
NTCA INCIDENT RESPONSE RESOURCES
2024 NTCA Benefits Projects Calendar
The 2024 NTCA Benefits Projects Calendar gives a comprehensive view of the many requests we make of you as an administrator, broken out by program. It details when the project generally takes place, who you should expect the request to come from, how to respond and important notes about the project, such as what could happen if the response is not received in a timely manner.
TAKE ME TO THE CALENDAR
Benefits Administration Resources
At the heart of benefits administration is the continuous stream of tasks aimed at keeping your employees well-informed and cared for and ensuring your company complies with federal and state laws. With all that there is to do, efficiency is key. We developed the following resources to help you manage your NTCA Benefits with ease.
- NTCA Benefits Projects Calendar
- Benefits Enrollment Guide
- My NTCA Benefits Member Reference Guide for the Administrator Portal
Benefits Program Education and Training
At NTCA we understand the expansive role of member company HR and benefits administrators. Through our Benefits University, educational opportunities are available to take you and your employees' understanding of NTCA benefits plans to the next level. Delivered by knowledgeable instructors that know rural telecom employers and understand employee benefits, you can choose from a variety of formats to meet the specific needs of your employees and organization.
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